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Send a description of the work with the property postcode, what prompted the enquiry and your preferred timing. Depending on the job, the next step is either a written scope and quotation, or a request for photographs, existing reports, or a site visit to define the work first.
8 questions in this topic. General UK guidance, not advice about a specific property.
Send a description of the work with the property postcode, what prompted the enquiry and your preferred timing. Depending on the job, the next step is either a written scope and quotation, or a request for photographs, existing reports, or a site visit to define the work first.
Big Volt Electric provides a written scope before work is agreed, rather than a headline figure that changes later.
This website does not publish prices, because a meaningful figure depends on the property, the condition of the existing installation and the actual scope — and a number quoted blind tends to be wrong in one direction or the other.
Send the details of what you need and you will get a written quotation for your job rather than an average.
You do not need to diagnose the fault yourself — describing the symptoms in your own words is genuinely more useful.
A clear photograph is a useful starting point — particularly of the consumer unit, the meter position and the affected accessory — but it rarely settles the scope on its own. Condition behind a faceplate, the state of the earthing and the results of testing are not visible in a picture.
For straightforward work a photograph may be enough to quote. For a consumer unit change, a rewire or a fault, expect a survey or testing to be needed first.
Someone with authority to give access needs to be available, at least at the start. For inspections and testing the power goes off and on, and accessories are opened, so an unoccupied property is usually easier — but arrangements can be discussed.
Tell us who will provide access, whether there is parking, whether it is a flat with a controlled entrance, and any times to avoid.
The website currently lists areas across South West and South East London — including Tooting SW17, Balham SW12, Clapham SW4/SW11, Wandsworth SW18, Putney SW15, Wimbledon SW19, Streatham SW16, Fulham SW6, Chelsea SW3/SW10, Kennington SE11, Dulwich SE21/SE22, Norwood SE19/SE25, Mitcham CR4 and Morden SM4.
Enter your postcode and I will check it against that list — and even if it is not listed, you are welcome to ask about the job.
Details submitted through this chat are sent as an enquiry so that Big Volt Electric can respond — the same as the contact form. The site's privacy notice sets out how enquiry information is handled.
Nothing is required beyond what is needed to reply to you, and the conversation itself is not used for anything else. Please do not send payment details or any document you would not put in an email.
Availability depends on the type of work and the current schedule, so it is confirmed for each enquiry rather than published. Urgent faults and planned projects are scheduled differently.
Say in your enquiry whether it is "as soon as available", "within 1–2 weeks", "within a month", or flexible — that sets expectations from the start.